FAQ - Questions générales
Answers to your most frequently asked questions.
Imagine having a single business card that evolves with you?
Thanks to our Tapid platform, you can share your information by simply tapping your Tapid card against your contact's mobile phone (NFC). Your contact details, links, and social networks update in real time—no more need to reprint cards.
When a person taps their cell phone on your Tapid card, your profile instantly appears in their web browser.
No app is required for them to receive your information (NFC).
No need to connect anything—we take care of it all.
When you receive your Tapidcard, it is already ready to go.
The Tapid allows you to easily share the information you have chosen by simply tapping the card near an NFC-compatible phone:
Contact information full name, personal email address, professional email address, personal phone number, business phone number, job title, company, and city.
Social media profiles Instagram, Facebook, X (Twitter), LinkedIn, and more.
Personal and company websites share up to 5 custom links..
Vcard file : allow people to add you to their contacts in a flash.
Currently to Canada.
Canada: 5 – 8 business days.
Make sure the NFC icon is enabled on your phone.
iPhone: NFC reading is usually enabled by default.
Android: Settings → Connections (or Connected Devices) → NFC. icon.
Hold your Tapid card within 3 cm of the phone:
iPhone :near the top of the device.
Android :near the center/back (the location varies by model).
If you are still having difficulties, contact us via your Tapid account or by email at info@tapid.ca.
List of compatible phones
For NFC-enabled phones, be sure to enable the NFC option in your settings. Most of the time, this option is enabled by default.
Yes, your Tapid card works with all NFC-compatible icon.
The majority of modern phones can read an NFC chip.
You can also shareyou can always share your Tapid profile by email or SMS—handy when NFC reading isn't possible.
iPhones :
iPhone 7, iPhone 8, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE, iPhone 12, iPhone 12 Pro, iPhone 12 mini, iPhone 12 Pro Max and all future models.
Note that for the iPhone 7, iPhone 8 and iPhone X, access to NFC is in the control center using iOS 14.
Samsung :
S3, S4, S5, S6, S6 Edge, S6 Edge+, S7, S7Edge, S8, S8+, S9, S9+, S10, S10 5G, S10+, S20, S20 +, S20 + Ultra, S21, S21 +, S21 Ultra, A20, A20e, A30, A50, A51, Galaxy Fold, Galaxy Fold 2, Note 8, Note 9, Note 10, Note 10+ and all future models.
Pixel :
Pixel, Pixel XL, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3A, Pixel 3aXL, Pixel 4, Pixel 4a 5G, and all future models.
LG :
G3, Nexus 5X, V10, G4, K10, V20, G5, G6, V30, V35 ThinQ, Q Stylus, Q Stylo 4, V40 ThinQ, V50 ThinQ 5G, Q8, Q7, G7 ThinQ, G8, G8 ThinQ, Q9, One and all future models.
HTC :
One M9, Desire 10 Pro, Exodus 1, U11, U11 Life, U11 Eyes, Desire 12, Desire12+, U12 Life, U12+, U19e, U19+, and all future models.
Huawei :
P10, P10 Plus, P10 Lite, P20, P20 Pro, P20 Lite, P30, P30 Pro, P30 Lite, P40, Mate40E and all futur models.
Nokia :
3, 5, 6, 6.1, 8, 8.1, 8 Sirocco, 7 Plus, 5.1, 9 PureView and all future models.
Xiaomi :
Mi Mix, Mi Mix2, Mi Mix 2S, Mi Mix 3, Mi5, Mi5s, Mi5 Plus, Mi6, Mi6X, Mi8, Mi8 Lite, Mi8 Pro, Mi9, Mi9 SE, and all future models.
Sony – Xperia XZ1/Compact, Xperia 1, 10/Plus, Xperia XA1/Ultra/Plus, Xperia XZ2/Compact/Premium, Xperia XA2/Ultra/Plus, Xperia XZ3, and all future models.
OnePlus – One, 3, 3T, 5, 5T, 6, 6T, 7, 7 Pro, 7 Pro 5G, and all future models.
Motorola – Moto P50, Moto X4, Moto Z3, Moto Z3 Play, and all future models.
iPhone XS, XR or later models (2018 and later)
Nothing to activate: background NFC reading is supported. Simply bring the top of your iPhone close to your Tapid card.
iPhone X, 8, 7 (and earlier NFC-compatible models)
Background NFC reading is not available. You must use the NFC Tag Reader from the Control Center.
Open Settings → Control Center..
Under More Controls,add NFC Tag Reader.
Open the Control Center..
Tap the NFC icon (waves in a circle).
Bring your iPhone close to the Tapid card.
Here is the corrected version with Tapid (and clarified Android labels):
Open your Android's Settings.
In the Search settings bar, type « NFC » (also called CCP - Near Field Communication).).
Tap on NFC / CCP and turn on the option.
Bring your phone close to your Tapid card.
Tip: Depending on the brand (Samsung, Google, Motorola, etc.), the path may vary: Settings → Connections / Connected Devices → NFC..
If you cannot find any NFC/CCP option, it is likely that your phone does not support NFC. In this case,you can always share your Tapid profile URL via SMS, email, or QR code.
